Frequently Asked Questions
When will my order ship?
All orders will be processed within 5-7 business days if standard shipping is selected. USPS picks up at noon each business day. Once the package is on the truck, there is a 3-6 business day estimated arrival time. However, these orders do NOT have a guaranteed delivery date. Shipping may exceed 6 days as USPS does not deliver on Sundays or holidays. NOTE THAT IF YOUR ORDER INCLUDES A PREORDER ITEM, IT WILL NOT SHIP UNTIL DATES INDICATED IN PRODUCT DESCRIPTION OF ITEM.
*Please note that Judith March also does not ship on Saturdays, Sundays or holidays.
*While we will do all that we can to ensure your order is delivered on time, Judith March cannot be held responsible for conditions beyond our control such as severe weather, postal interruptions, etc.
What if I need my order sooner?
Not a problem! You can upgrade your shipping to UPS 2nd Day for an additional fee.
*NOTE: All express orders placed on Friday after 12PM (CT), Saturday or Sunday will be processed on Monday.
How do I know the status of my order?
Once your order has been placed, you will receive a confirmation email. Then, once your order starts being processed, you will receive another email with a USPS tracking number. You can check the status of your order at any time by clicking the hyperlink in your email or by tracking your number at usps.com.
Can I make changes to my shipping address after I place my order?
Once you receive our email stating that your order is processing, Judith March is unable to make any changes or modifications to an order, as we begin working on shipping your order immediately. However, if you notice your address is incorrect when you receive your confirmation email, please reach out to email@example.com. We ask that in your email you include your first and last name, your order number and what changes need to be made.
Still have questions? Shoot us over an email at firstname.lastname@example.org with any questions you have.
All international orders are charged a flat rate of $29.99. Please keep in mind that it can take 5-7 business days to receive your order from the date it was shipped. All international orders are final sale.
NEED MORE ASSISTANCE?
Monday thru Friday: 9am-4pm CST
Monday thru Friday : 9am-4pm CST